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NATURE’S FARM® WEBSITE / E-COMMERCE STORE

TERMS OF USE

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. BY ACCESSING OR USING ANY OF THE SERVICES CONTAINED IN THIS WEBSITE, YOU AUTOMATICALLY AGREE TO BE BOUND BY THE UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS OF USE LISTED BELOW. THESE TERMS OF USE WILL AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. IF YOU DO NOT ACCEPT THESE TERMS OF USE, PLEASE DO NOT ACCESS OR OTHERWISE USE THIS WEBSITE.

The Terms of Use listed on this page apply to the general use of the Nature’s Farm® website, www.naturesfarm.com (“Web Site”) and subject to change at any time without notice. Other terms and conditions for special features listed elsewhere on this Web Site will apply in addition to these Terms of Use.

The Terms of Use listed here may be modified periodically for purposes such as changes in our business practices or governing laws and regulations. Please check back on occasion for updates on any changes made to our Terms of Use. We may also notify you of such changes by posting a notice on our homepage or via email. The continued access and use of this Web Site is immediately translated to the unconditional acceptance to any changes or modifications to these Terms of Use.
 
PRODUCTS, INFORMATION AND SPECIFICATIONS
This Web Site is not intended to provide any form of medical diagnosis, treatment or medical advice. All products, services, information, and other related content on this Web Site are provided for informational purposes only. As Nature’s Farm® deals with health and nutritional supplements only, we strongly advise you to consult with a physician or healthcare professional for matters regarding any medical or health-related diagnosis.

All products, information, specifications, and prices listed on this Web Site are subject to change at any time without notice. Certain weights and measures are only approximates and are provided for convenience purposes only. Where possible, Nature’s Farm Pte Ltd makes it point to accurately display product features and attributes, including colours, packaging and sizes. While we do make reasonable effort in doing so, the actual colour you see will depend on the computer system in use.

We attempt to ensure that all information on this Web Site is as complete, accurate and up-to-date as possible. However, while we make an effort to ensure the above three standards are met, the information may on occasion be slightly inaccurate, incomplete or out of date. As such, we cannot guarantee the completeness, accuracy or correctness of any information on this Web Site.   

The inclusion of any product on this Web Site does not necessarily imply that a product is legally accepted in your country or state of residence. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws with regard to the possession, use and sale of any item purchased from this Web Site. By placing an order with us, you agree to use the purchased products in a lawful manner. Nature’s Farm Pte Ltd will not be accountable or responsible for the misuse of products purchased from our online store.

HEALTH RELATED INFORMATION
Any health related information contained in this Web Site should not be used in place of advice offered by a doctor or healthcare professional. You should not use the information available on or through the Web Site (including, but not limited to, information that may be provided on the Web Site by a healthcare or nutrition expert employed or contracting with Nature’s Farm Pte Ltd) for diagnosing or treating a health problem, or prescribing any medication.  Information and statements regarding dietary and/or any other health supplements are not intended to diagnose, treat, cure or prevent any disease. We strongly advice that you read all product packaging carefully prior to use and follow dosage directions closely.

PRICING AND PURCHASE
All goods displayed on this Web Site are sold by Nature’s Farm Pte Ltd. All orders and payments will be processed by Nature’s Farm® and its affiliated partners. When you make a purchase on this Web Site, you are buying directly from Nature’s Farm®. All prices stated on this Web Site for goods are inclusive of the legally applicable Government Service Tax (GST). Prices are clearly set out to you prior to your purchase and at the point of order confirmation. Prices may occasionally contain errors and omissions and we cannot guarantee that all information and descriptions stated are at all times accurate. Nature’s Farm® is not obliged to sell the products with the incorrect prices. We will use reasonable endeavour to correct any errors or omissions as soon as we take notice of or are informed about them. Nature’s Farm® reserves the right to change, modify, remove, add, or substitute any information on the Web Site without notice.

Where there is an error or omission after a purchase has been made, we will (1) offer you a refund of the difference if we charged you more than the actual price of the order; or (2) inform you of the error in charging you less than actual price and give you the option to pay the correct (higher) price or cancel your order and receive a full refund.

We will not entertain changes to orders that are already confirmed with payment made. This includes changes to the specific items ordered, quantity, or the delivery address. However, you may cancel your order within 24 hours of confirmation and receive a full refund of your payment.

DELIVERY OF GOODS
Delivery and shipping fees will be stated on the Web Site and set forth to you again at the point of payment.

Delivery estimates stated on this Web Site are only estimates and will not guarantee the date and time of delivery. We will do all we can within reasonable means in meeting the expected date provided for delivery. Please also take note that date and time of delivery will be subject to circumstances.

RECEPTION OF GOODS
Legal title of goods will immediately be transferred to you (i.e. the goods will become your personal property and come under your ownership) when the goods are delivered to the delivery address provided to us.

OUR CANCELLATION RIGHTS
Nature’s Farm® reserves the right to cancel an order before the goods are delivered due to an event outside our reasonable control. This may include equipment breakdown, transportation unavailability or breakdown, or other unforeseen events. We will promptly notify you at the contact number provided if this happens.

RETURNS AND REFUNDS
It is our Return Policy that goods with a defect or fault existing at the time of delivery or otherwise do not conform to your order specifications may be returned. If you return defective, faulty or non-conforming goods to us, these returned goods will be further inspected at our warehouse. If we acknowledge the defect or fault or that the goods do not match your order, we will do a 1-to-1 replacement or provide a partial or full refund of the value of the goods. The value refunded will be dependent on the condition of the goods returned. If the goods have been opened and consumed, these goods may not be eligible for returns. Any delivery or shipping charges incurred will not be refunded.

We reserve the right to refuse a request for a refund and/or the cost of the delivery of your return in the event that the goods are found to have suffered damage after delivery to you.

SHIPPING LIMITATIONS
When you place an order on this Web Site, the order will be shipped to the address indicated by you during the ordering process. However, it is your responsibility to ensure that the shipping address indicated is compliant with the respective local, state, federal and international laws, as well as that of the shipping restrictions contained on this Web Site. All purchases made from this Web Site are bound by a shipment contract, which states that any risk of loss and title for items purchased online from Nature’s Farm Pte Ltd will be between you and the carrier. You will be responsible for filing any claims with the carrier for damaged and/or lost shipment orders.

CUSTOM AND IMPORT CLEARANCE AND CHARGES
If the buyer makes a purchase from a country different from the country of seller, the buyer must take full responsibility in complying with all laws and regulations of the country receiving the goods. The buyer must make sure that the goods can be lawfully imported into the country before making any purchase. The buyer may be subject to import duties, taxes and additional charges for custom clearance, unless otherwise explicitly specified on this Web Site. Custom policies may vary from country to country. It is advisable that you contact your local customs office for more information. Please note that cross-border shipments may be subject to inspection by authorities. Also, we may provide information such as product descriptions and shipment value, if requested for the facilitation of custom clearance and in compliance with local laws.

COPYRIGHT
All features displayed on this Web Site, including images, graphics, text, information, content, and other material are protected by copyright, trademark and other laws and may not be downloaded and used without prior written consent from the owner of such material. If you wish to use any material from this Web Site, you may write to us, Nature’s Farm Pte Ltd at the following address: 18 Kaki Bukit Road 3, Entrepreneur Business Centre #05-16 Singapore 415978; or you can email us at info@naturesfarm.com

You may not modify, reproduce, publicly display, distribute or other wise use any information or materials on this Web Site in any way that may violate copyright laws, trademark laws, privacy laws, and/or other laws and regulations.

TRADEMARKS
This Web Site may feature certain trademarks, trade names, and logos that are registered and unregistered trademarks and trade names of Nature’s Farm Pte Ltd and its affiliates. You may not use any trademarks, trade names or logos displayed on this Web Site without the prior written permission of Nature’s Farm Pte Ltd or its affiliates.

USER INFORMATION
Other than the personal information collected from you, as explained in our Privacy Policy, Nature’s Farm Pte Ltd will not be liable for any other material such as information, suggestions, communication, questions, feedback and comments posted or transmitted (“User Communications”) on this Web Site nor will any such information be considered confidential or proprietary. Personal information posted on this Web Site that is not covered by our Privacy Policy will be at your own discretion. Nature’s Farm Pte Ltd and its affiliates may choose to use any or all of such information for any purpose whatsoever, including and without limitation, reproduction, disclosure, publication, broadcast, transmission, development, manufacturing and/or marketing. We may, but are not obligated to, monitor and review User Communications on our Web Site. We will have no obligation to use, return or respond to any such User Communications, nor will we be liable for related content, whether or not it involves the laws of copyright, libel, privacy, obscenity, or otherwise stated. As the owner of this Web Site, we retain the right to remove any or all User Communications that we deem inappropriate.

EXTERNAL LINKS
Creating or maintaining a link of any form to and from this Web Site is prohibited unless written consent is first sought for from Nature’s Farm Pte Ltd. Only affiliate and other third party links created or permitted by Nature’s Farm® will be allowed. We may request that links created without our knowledge and consent be removed immediately. In addition, running or displaying this Web Site in part or in whole without prior written permission is prohibited. With permission, it is your responsibility to ensure that such permitted links to this Web Site are in compliance with governing laws, rules and regulations.

Our Web Site may contain links to other websites that are not owned, operated or controlled by Nature’s Farm Pte Ltd. Clicking on such links will cause you to leave this Web Site and enter another. We will not be held responsible for any content or information found on these websites, such as guarantees, warranties or representations. Accessing any of these websites from our Web Site will be done so entirely at your own risk.

PROHIBITED LANGUAGE AND MATERIAL    
All visitors to this Web Site are prohibited from posting or transmitting any inappropriate material that is in any way unlawful, threatening, defamatory, libelous, obscene, pornographic, or profane. Any action that constitutes or encourages such conduct would be considered a criminal offence and may, at our sole discretion, call for the immediate removal of the inappropriate material from this Web Site. Should the need arise, we will not hesitate to involve law enforcement authorities or court order to resolve the matter at hand.

DISCLAIMER
The use of this site will be at your own risk. All information, materials and services contained within this Web Site are provided “as is” without any warranties, fitness for a particular purpose, or non-infringement of intellectual property, unless otherwise stated. Nature’s Farm Pte Ltd and all its affiliates, employees, directors and other representatives (collectively, “Nature’s Farm® Entities”) expressly disclaim all warranties of any kind. Nature’s Farm Entities make no warranty that this site will meet your requirements; will be timely, secure, accurate, error-free or uninterrupted; or products, services, information or any other material obtained by you through this site will meet your expectations or be corrected. Any material downloaded or otherwise obtained will be at your own risk and it will be your sole responsibility for any damage to your computer system or loss of data that result from the download of any material. No information obtained by you from Nature’s Farm® Entities shall create a warranty not expressly stated in this agreement.

Products or services listed or purchased through this site are subject to the applicable warranties of respective manufacturers, distributors or suppliers. To the fullest extent permissible by applicable law, Nature’s Farm Pte Ltd hereby disclaims all warranties of any kind, either expressed or implied, including any implied warranties with respect to the products or services listed or purchased on or through this site. Without limiting the generality of the foregoing, we hereby disclaim all liability for product defect or failure to meet expectation, claims that are due to product wear and tear, misuse, abuse, modification, improper product selection, non-compliance with any codes, misappropriation, or failure to follow product directions.

To the maximum extent permitted by applicable law, Nature’s Farm Pte Ltd and its affiliates will in no event be liable for damages or complications of any kind arising out of, in connection with or relating to the use or inability to use this site, including any liability as a publisher of information, reseller or any products or services, for any defective products, for any incorrect or inaccurate information, for any unauthorized access to or disclosure of your transmitted communications or data, for statements or conduct of any third party on this site or for any other mater relating to this site or any third party Web Site. This limitation of liability will apply to all damages of any kind, including direct or indirect, incidental, special or consequential damages (including damages relating to loss of business, loss of profits, loss of goodwill, loss of use, loss of data, cost or procuring substitute goods, services or information, litigation or the like), whether due to breach of contract, breach of warranty, negligence, product liability or otherwise, even if an individual advises of the possibility of such damages.

In the event of any problem due to the use of this Web Site or its content, you agree that you will, without hesitation, cease to use this Web Site completely. In the event of any issue relating to products or services purchase on or through this web site, you agree that the sole remedy, if any, is from the manufacturer of the product or supplier of such service.

REVISIONS TO TERMS OF USE AGREEMENT
These Terms of Use may be revised at any time without prior notice. We advice that you check back to this page occasionally to review the changes made to these Terms of Use because they are binding on you. Certain provisions of these Terms of Use may be superseded by legal notices of by other terms located on specific pages of this Web Site.

TERMINATION
We hold the right to suspend or terminate any account created on this Web Site at any time, and for any reason or no reason at all. You are personally liable for any orders placed and charges incurred through your account prior to termination. We also reserve the right to change, suspend, or discontinue all or any part of this Web Site at any time without notice.

INDEMNITY
You agree to indemnify and hold Nature’s Farm Pte Ltd and its affiliates, subsidiaries, officers, directors and employees harmless from any claim, loss or demand, including reasonable legal fees on a solicitor-client basis, made by any third party due to or arising out of your use or connection to our web site, your violation of these Terms of Use, or your violation of any rights of another party. This indemnity survives termination of these Terms or Use.

GENERAL
The products listed in this Web Site are for sale to persons dealing as consumers and are not for re-sale.

The Contracts (Right of Third Parties) Act Cap. 53B shall not apply to any sale made using this Web Site. In the circumstances, contractual rights are not conferred on third parties.

The law of Singapore will govern any contract between us. The Singapore Courts will have exclusive jurisdiction.

DOMESTIC USE
Our Web Site is controlled and monitored from within the Republic of Singapore. AS such, we make no representation that the Web Site and its content are appropriate for use in other locations. Anyone who accesses this Web Site from outside the Republic of Singapore will do so on their own initiative and must bear all responsibility for compliance with their respective local laws.

CONTACT US
If you have any feedback or clarifications with respect to our Terms of Use, you may contact us at our Nature’s Farm® Singapore office (Marketing Department) – 18 Kaki Bukit Road 3, #05-16 Entrepreneur Business Centre, Singapore 415978. Alternatively, you may email us at info@naturesfarm.com or call us at +65 6748-9818.

Last updated on 21 April 2014